In today’s digital economy, where smart buildings and IoT automation are transforming the real estate industry in Bangladesh, data privacy and digital security have become more important than ever. At Property Studio, we understand that when you entrust us with your personal information—whether it’s to automate rent collection, access your smart home, or manage property operations—you expect complete privacy, transparency, and control.
This in-depth guide explains how Property Studio collects, processes, protects, and secures your data, in accordance with our Privacy Policy, last updated on October 20, 2023.
🧠 Why Data Privacy Matters in PropTech
As a leading PropTech platform in Bangladesh, Property Studio integrates IoT building automation, online rent payment, smart access control systems, and digital property management for thousands of landlords, tenants, and property managers across Dhaka, Chattogram, Gulshan, Banani, and Bashundhara.
But with greater convenience comes the need for stronger cybersecurity, end-to-end encryption, and a privacy-first approach to safeguard sensitive data—like user identities, billing information, building access logs, and smart device controls.
🛡️ What Personal Data Does Property Studio Collect?
We collect only the data necessary to deliver a secure and personalized experience through our property management software in Bangladesh.
✅ User-Provided Data
- Full name
- Mobile number
- Email address
- Billing/shipping address
- Login credentials
- Payment details (securely stored via encrypted gateways)
✅ Mobile App Data
- Geolocation Information: For location-based services like maintenance tracking
- Device Data: Includes model, OS, IP address, and device ID
- Push Notification Preferences: Based on your app usage
✅ Social Login Information
If you use Google or Apple login, we receive your name, email, and profile image—strictly for authentication purposes. No other social data is collected or used.
✅ Automatically Collected Data
- Log Files: Usage activity, app performance logs, and crash reports
- Device Access Records: Security camera access logs, smart lock triggers, and IoT control logs
- Location Data: For services like route-optimized home shifting, or emergency utility shut-offs
We do NOT collect sensitive data such as National ID numbers, biometric scans, or financial history beyond what’s required for secure payments.
🔐 How We Use and Process Your Information
Every piece of personal data you share with us is processed for a legitimate reason. These include:
- Creating & authenticating accounts securely
- Automating rent collection for landlords in Dhaka, Mirpur, and Uttara
- Providing smart building access control in BD through our IoT systems
- Allowing secure property maintenance via our Karigor app
- Sending location-aware alerts and rent reminders
- Improving app performance and functionality through usage analytics
- Complying with local legal, regulatory, and financial laws
We strictly do not use your data for behavioral advertising, hidden analytics, or third-party marketing.
🧾 How Long Do We Keep Your Data?
Property Studio retains your data only for as long as necessary to fulfill the purposes outlined in our privacy policy:
- User data: Retained while you maintain an active account
- Payment records: Stored only to meet compliance and legal requirements
- Access control logs: Retained temporarily for security monitoring
Once data is no longer needed, we follow secure deletion protocols to permanently erase it from our systems.
🤝 When Do We Share Your Information?
Property Studio does NOT sell or rent your data. Your information may be shared only in the following limited cases:
🔁 Business Transfers
In the event of a merger, acquisition, or asset transfer, your data may be transferred to another trusted platform—with full transparency.
🤝 Business Partners
We may work with secure third-party vendors to process rent payments, utility integrations (like DESCO or WASA), or insurance providers. All partners are bound by data privacy contracts.
📜 Legal Obligations
We may share data only if required by Bangladeshi law enforcement or to defend our rights in a legal proceeding.
🔐 Data Security Measures at Property Studio
We follow international data security best practices to protect your property, financial, and user data.
Our security measures include:
- 🔒 End-to-End Encryption for all transactions and stored data
- 🧩 Role-Based Access Controls (RBAC) for app and admin dashboard
- 🧠 Anomaly Detection Systems to flag suspicious login attempts
- 🔁 Two-Factor Authentication (2FA) and Biometric Login for users
- 💾 Cloud Data Backups with disaster recovery support
💡 All payment data is processed using PCI-DSS compliant gateways to ensure secure transactions during rent collection and utility payments in Bangladesh.
📍 Localized Smart Access with Privacy
With features like smart lock integration, face recognition entry, and IoT building management, Property Studio empowers property owners in:
- 🔑 Gulshan: Secure luxury apartment access
- 🔑 Banani & Baridhara: Real-time camera monitoring for gated communities
- 🔑 Uttara, Mirpur, and Dhanmondi: Smart water pump automation with access logs
- 🔑 Chattogram & Sylhet: Tenant verification via digital KYC tools
You maintain complete control over who can access your building and when—with full audit logs and notification history in your dashboard.
🙋 Your Privacy Rights
Depending on your location and jurisdiction, you may have the right to:
- 📤 Request a copy of your personal data
- ✏️ Edit or update your information
- 🗑️ Delete your account and all related data
- ❌ Withdraw consent or opt out of marketing communications
To initiate any of these, just email us at
📧 support@propertystudio.com.bd
❌ Do We Track You Online?
No. Property Studio does not currently respond to Do-Not-Track (DNT) signals and we do not track your behavior across other websites.
We collect only what is required for service delivery, security, and personalization—with no third-party surveillance tools.
👶 Protection of Minors
Property Studio does not knowingly collect data from users under 18 years of age. If such data is found, we take immediate action to delete it and block the associated account.
🔄 Updates to Our Privacy Policy
Our Privacy Policy is reviewed regularly to reflect new laws, features, or technologies. The latest version will always be available at:
🔗 https://propertystudio.com.bd/privacy-policy/
📲 Want to Learn More?
Visit our official Privacy Policy, or contact our team for any privacy-related concern.
📧 Email: support@propertystudio.com.bd
🌐 Website: www.propertystudio.com.bd
📍 Location: Dhaka, Bangladesh
🔐 Property Studio – Where Security Meets Simplicity
Your Building Is Smart. Your Data Is Safer. Your Privacy Is Respected. Always.
